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Frequently Asked Questions (FAQs)

Table of Contents


Where does my drinking water come from?
I don’t like the taste/smell/appearance of my tap water.
What’s wrong with it?
What about bottled water?
What is "reverse osmosis" water?
How does the water get to my cooler?
What kind of filters does Superior Water Services use?
When do we need to change the filters?
I’m worried about a specific drinking water contaminant (lead, radon, etc.). What should I know?
How many glasses of purified water should I drink per day?
Are Superior Water Services products available for sale in California?

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Where does my drinking water come from?
Drinking water can come from either ground water sources (via wells) or surface water sources (such as rivers, lakes, and streams). Nationally, most water systems use a ground water source (80%), but most people (66%) are served by a water system that uses surface water. This is because large metropolitan areas tend to rely on surface water, whereas small and rural areas tend to rely on ground water. In addition, 10-20% of people have their own private well for drinking water. To find the source of your drinking water, check your annual water quality report or call your water supplier.
I don’t like the taste/smell/appearance of my tap water.
What’s wrong with it?

Even when water meets EPA’s standards, you may still object to its taste, smell, or appearance. EPA sets secondary standards based on these aesthetic characteristics (not health effects) which water systems and states can choose to adopt. Common complaints about water aesthetics include temporary cloudiness (typically caused by air bubbles) or chlorine taste.
What about bottled water?
Bottled water is not necessarily safer than your tap water. Two-thirds of all bottled water on the market today is purified tap water. EPA sets standards for tap water provided by public water systems; the Food and Drug Administration sets bottled water standards based on EPA’s tap water standards. Bottled water and tap water are both safe to drink if they meet these standards. Some bottled water is treated more than tap water, while some is treated less or not treated at all. Bottled water costs much more than tap water on a per gallon basis. You should carefully read its label to understand what you are buying, whether it is a better taste, or a certain method of treatment. For example, Aquafina made by Pepsi, or Dasani made by Coca-Cola are nothing but municipally supplied water that has been filtered using reverse osmosis.
What is "reverse osmosis" water?
Reverse osmosis water, or "RO" water, is water which has been filtered free of chemicals, chlorine and chlorine by-products. The membrane also removes fluoride, metals, dissolved solids, salts and most organisms. RO water contains high levels of oxygen and tastes wonderful. It is water in its purest form and is clearly the body’s choice for optimal health.
How does the water get to my cooler?
Superior Water Services has made this easy. Our technicians run a food grade water line from under a sink, in most cases, directly to your cooler. The waterway is hidden inside the wall and usually run overhead above the ceiling tiles. Sound familiar? That’s right, it sounds a lot like installing a phone line! It’s easy!
What kind of filters does Superior Water Services use?
We use the same type of filters the big bottled water companies use, just on a smaller scale! Our standard filters are comprised primarily of carbon block capable of removing any contaminants larger than 1 micron. This type of filter absorbs chemicals and other carbon based contaminants up to a predetermined capacity.
When do we need to change the filters?
You don’t - we do!
Superior Water Services completely takes care of changing your filters and sanitizing the cooler. When was the last time you saw your bottled water company clean your cooler? The filters we use can purify up to 3,000 gallons of water. A typical office will use about 1,000 gallons a year. Regardless of your office’s water consumption, we will change your cooler’s filters on the anniversary date of your installation every year.
I’m worried about a specific drinking water contaminant [lead, Cryptosporidium, radon, etc.]. What should I know?
Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants.
Superior Water Services uses only commercial-grade filters to remove lead, radon, etc.
How many glasses of purified water should I drink per day?
You should drink the equivalent of half of your body weight in ounces. For example, a 200 lb. person needs 100 ounces of pure water per day to avoid dehydration and reap the benefits of improved health, beauty and vitality. Six to eight glasses of pure water are recommended for most people.
Are Superior Water Services products available in California?
No, at this time
Superior Water Services products are not available for sale in CA.

 

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Revised: 04/16/10.