Contact Us

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail

Email:

For product information or assistance:
products@superiorwaterservices.com

For service inquiries or assistance:
service@superiorwaterservices.com

For customer support or assistance:
support@superiorwaterservices.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. SuperiorWaterServices.Net customers may also use our free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

1-309-353-1522
Monday to Friday   8:00am to 5:00pm (CST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-309-353-1540

Snail Mail:

Send your inquiries to:

Superior Water Services, Inc.
Attention: Office Manager
1522 North 8th Street
Pekin, Illinois, United States of America
61554